Privacy Policy

At Stealing Roses, we take your privacy seriously. This policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us. We are committed to being transparent about our data practices and to handling your information with the care it deserves.

Information We Collect

We collect personal information that you provide to us directly. This includes:

• Your full name

• Billing and shipping addresses

• Email address

• Phone number

• Payment details (processed securely through our payment partners; we do not store your full card information)

• Order history and preferences

• Any communications you send to us via email or through our website

We also automatically collect certain information when you browse our site, such as your IP address, browser type, device information, and browsing behaviour through cookies and similar technologies.

How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfil your orders, including shipping and customer service

• To communicate with you about your order, updates, and inquiries

• To send you marketing communications, but only if you have opted in to receive them

• To improve our website, products, and overall customer experience

• To prevent fraudulent transactions and ensure the security of our site

• To comply with legal obligations

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your information only in the following circumstances:

• With trusted service providers who assist us in operating our business, such as payment processors, shipping carriers, and email delivery services. These parties are contractually obligated to protect your data and use it only for the services they provide to us.

• When required by law, regulation, or legal process, such as to comply with a court order or government request.

• To protect the rights, property, or safety of Stealing Roses, our customers, or others.

Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and remember your preferences. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our site.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes encrypted connections (SSL) during checkout and secure storage of your data. While no method of transmission over the internet is entirely secure, we strive to use commercially acceptable means to protect your information.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your data, we securely delete or anonymise it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access the personal data we hold about you

• The right to request correction of inaccurate or incomplete data

• The right to request deletion of your data, subject to certain legal exceptions

• The right to withdraw consent for marketing communications at any time

• The right to object to or restrict certain types of data processing

To exercise any of these rights, please contact us at stealingroses@gmail.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

International Transfers

If you are accessing our website from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the UK, where our servers and service providers are located. By using our site, you consent to this transfer.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us at:

stealingroses@gmail.com

Last updated: 29 July 2026